Instant Technical Support

CPH Group gives instant technical support the moment you need it. Our 24-hour Customer Support hotline at 1800 555 060 is available to cater to your requests, payment disputes, account problems and complaints. You can contact us day or night! For queries, we’ll get back to you as soon as we can, usually during our business hours.

 

Order by Phone

 

Call the same number from Monday to Friday, 7 AM to 5 PM, to place phone orders. We’ll process your orders and dispatch them to your address as soon as possible.

 

Product Advice

 

Our staff knows the ins and outs of every product we sell. All members of our customer service staff are trained to use our products. Most of them have working experience in this kind of industry.

 

Give us a call whenever you’re confused about a product. We’ll gladly assist you every step of the way! Our staff can also give you advice on our products, so feel confident in placing your orders and bringing up your queries on the phone.

 

Online Orders and Payments

 

Order your products from our website safely and securely! Our website is encrypted to ensure that third parties are unable to access and use your personal information. You can make purchases without anyone knowing.

 

The same goes with our online payment. It’s highly secure because of the encryption and is, in fact, often safer than point-of-sale terminals in stores. We also accept credit card payments via Visa and Mastercard with a 2% surcharge and American Express with a 2.5% surcharge.

 

Clients who have been approved for 30 Day accounts are welcome to use this option, which is also available online once you become a registered account holder.

 

30 Day Trade Account

Sign up for a 30 Day Trade Account by simply filling out the Credit Application form and submitting it to accounts@cphgroup.com.au for approval. Once approved, you can use your 30 Day Trade Account for payments. This option is also available for use through your online web accounts.